Save me from a villainous imagination - I'm going to shoot this person from comcast internet in the foot.

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I'm going to shoot this person from comcast internet in the foot.

I'm going to shoot this person from comcast internet in the foot.	Aug. 3rd, 2007 @ 11:09 pm

Maybe in the head too.

Seriously, rebooting a modem THREE TIMES within a half an hour is *not* normal.

And it's not my computer, as I have THREE LAPTOPS using the same connection. If one goes, they ALL go.

It's not my router either. I already attempted swapping out one router for another.

Honestly, stop telling me that I have a "firewall anti-virus" on my computer.

And stop telling me that i'm "not cooperating". I'm telling you EVERYTHING i did. I'm even telling you that I did all the things you're going to suggest I do ALREADY. How is this possibly NOT cooperating if I actually say to you "I rebooted the modem, i rebooted the router, i tried a different router, i tried no router" And restarting a computer is NOT a solution. If I restart it, it's still not going to connect!

Also, nice to tell me that my modem is online when I have it unplugged at the moment while i try reboot attempt #4. It can't possibly be online if it's unplugged. Either your system isn't real time, or you're telling me lies. And when I asked you if your system was real time, and flustering over an answer? not a good thing.

And is it some kind of sick-o policy to stick people on hold when they ask to speak with someone else so that way they can just get MORE frustrated? Because I tell you what lady who didn't even give me your name, you SUCK at your job.

I'm up to a half an hour on hold. You bet your ass that's going to be the first thing I make them aware of. If people were busy, you're supposed to tell your customer, not shove them on hold indefinitely. There's also no indication that I'm even on hold. The on-hold music failed out a good twenty minutes ago.

I've also had to reboot two more times since being shoved on hold. So, obviously there *is* a problem somewhere along the line.

I hung up. After being on hold for 58 minutes, I hung up, mostly because even though I was on the bluetooth headset...that headset is kinda on the heavy side for my ears.

*edit* and right after I hang up? I have to reboot the mother freaking modem. AARRGGG

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